Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW

Reliability	8.5
Speed	8.3
Support	8.7
Features	8.1
Value	8.3

Average from 545 reviews

Showing 351-355 of 545 items.

2022-03-18 21:18:26

Mani 3.6

Right

Well you pay for 900mb and you only get 200mb. Then its not even a steady 200mb it drops to practically nothing and everytime i call them. We go through the basic stuff and then they say they will get back to you. Nothing

I spent an entire week at different times of the day taking screen shots of recommended speed test sites by them and i went and got 3 different wifi 6 engaged modems and after all this.

They tell me they cannot see anything wrong.

I had the ...read more

Pros

Price at the time.. maybe 3 csa was good or seemed good but then never got back to me

Cons

Speed. Connection. Pay for 900mb. Fluctuating from 5mb to 4/500mb. Dropping out random times.

2022-03-17 17:14:01

Alison 7.0

Long time customer. Still getting the quick responses and get to speak with a real person.

Pros

feels like personal service

Cons

non at this stage!

2022-03-15 15:42:30

Jodi 8.8

Very quick technical assistance over the phone . Nice to speak to someone who is easy to understand and explains things in basic terms :)

Pros

Cons

2022-03-07 16:45:29

Louise Foote Cape Physio Napier 8.6

NOW always give a fantastic service. They listen and they do what they promise and they dont take weeks to do it. Thanks NOW

2022-03-04 14:41:03

miriama hutana 9.0

I had a problem with land line messaging and Rob was great, solved the problem very quickly and efficiently. I mentioned an account problem and he referred me to that department as well.

Pros

Helpful and efficient.

Cons

Accounts not always up to date, but resolved after a conversation with personnel in that department.

Showing 351-355 of 545 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

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Get the most out of your fibre broadband experience

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NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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