Leave a review of Farmside

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Farmside has been providing telecommunications services to rural New Zealand for over 20 years. 95% of our customer base are rural, whether they be farm owners, rural retirees, sharemilkers, life-stylers, or farm workers. These customer “personas” all have different connectivity needs and we have adapted our products and services over the past year to meet these differing requirements.

Here at Farmside we recognise the rural life is the good life, our customers choose to live rurally because they love the land, love the life. Most work seven days a week, out in the elements and at times, not much of a financial reward. But they wouldn’t have it any other way. We provide connectivity solutions that help make that good life, great. Whether it be on-farm solutions or for individuals and family, Farmside has a range of options to suit all.

We’ve realised there is a gap in market for a provider who can educate and provide our customers the huge benefits that can be achieved by utilising technology in their businesses and lives. We’re moving from being a rural telco to progressive connectivity provider that’s in business to make the good life great for our customers. In the last year we doubled our data caps and dropped our prices substantially, for both normal plan data and boosters. We’ve introduced a multi-plan option where additional broadband connections have a $20 monthly discount applied. We have competitive mobile plans that also include monthly discounts when paired with a broadband connection. A rural 5G product is coming to market that will mitigate the 4G congestion we see in some areas. Farmside is a well-established brand in rural and provincial New Zealand.

Have questions? Call now: 0800 706 024

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Total: 5.5
Reliability 6.1
Speed 5.1
Support 6.0
Features 5.7
Value 4.3
Average from 21 reviews
Showing 16-20 of 21 items.
2017-10-09 23:50:43
Eden Chapman 5.0
Farmside have you over a barrel and they know it. The system they use to inform you that you are reaching your data cap is designed to cause you to overuse and the charges are astronomical. Trouble is if you need 4G wireless internet you're choices are pretty limited.
Pros
Speed was reasonably consistent.
Set up and installation was a breeze
Cons
Overuse charges are eye watering.
As with all 4G it's expensive.
Effected by weather badly
2017-10-02 10:13:08
PETER SARSON 8.4
No problems, but left due to move to address that Farmside couldn't offer VDSL to.
Pros
no
Cons
no
2017-09-09 12:39:57
Belinda Smith Lyttle 8.4
Generally quite happy with Farmside as service provider.
Pros
Absolutely excellent customer service, easy to contact on the phone.
Farmside service reps have been capable and helpful.
Cons
Download speed are frequently slower than expected, (in part due to old and poorly maintained phone lines in our semi rural area, so not necessarily Farmside's fault.)
2017-06-14 12:22:31
Daniel 8.0
It just works. Spoke to them once at start, not had a problem since.
Pros
Small company. Great to deal with. Short wait times. Excellent customer service. Good prices.
Cons
Speeds a bit lousy but not their fault - we live in the middle of the countryside so would be slow with anyone.
2017-05-21 22:38:45
Claire williams 6.4
Internet been down a week. No follow up to my call. Still waiting to have repaired. No landline eithet because we on wireless. Not happy.
Showing 16-20 of 21 items.
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