Leave a review of 2degrees

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Two Degrees Mobile Limited (as we are officially known) is New Zealand's newest full service telecommunications provider. 

Back in the 90s a visionary group of Maori challenged the crown through the Treaty of Waitangi and won the rights to 3G spectrum. Despite financial and regulatory adversity a Maori Trust (Hautaki) was established with the challenge of launching New Zealand’s third mobile network. 

Tex Edwards founded 2degrees in February 2001 and provided initial capital.  Later that year investments were made by Strive Masiyiwa’s Econet Wireless group and shortly afterwards the pan-Maori trust Hautaki.

After successfully advocating for critical regulatory realignment the company was fully capitalised in 2007 and construction of its mobile network began.

We commercially launched in 2009, significantly lowering the cost of mobile for Kiwis.

Tex Edwards sold his interests in 2degrees in 2016 after some 15 years of support for the company including as a senior executive, director and founding shareholder.

Since our launch we’ve been busy. We have the backing of a unique partnership of international and Kiwi investors that have enabled us to build a brand new mobile network, helping us to cover 98.5% of the places Kiwis live and work. In March 2015 we also acquired NZ's fourth largest ISP, and now offer broadband services as well as mobile to Kiwis across the country.

We've put in place a great team, led by our CEO Stewart Sherriff and an internationally experienced management team which has a wealth of experience in building and delivering excellent mobile telecommunication networks and services.

We all really believe in what we are trying to accomplish for our customers and New Zealand. We’ve even been lucky enough to be recognised for it along the way, with a number of awards for our customer service over the years.

And this is just the beginning...

** NOTE: The above information has been provided by the ISP or reproduced from their website **

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Total: 5.3
Reliability 5.6
Speed 5.7
Support 4.7
Features 5.3
Value 5.0
Average from 180 reviews
Showing 171-175 of 180 items.
2017-03-11 01:10:23
Patrick dault 3.8
The internet connection has been pretty reliable. Good connection speed and stable. Sometime a bit sluggish with Xbox network or other gsming networks
Pros
Stable connection
Not sped fluctuations
Cons
Terrible service.
They never call you back even when they promise they will (they promised us 8 times they would call us back but never did)
You can't get service to access router settings to change passwords.
Then they held us by the fact we had signed s contract
Amongst the worse customer service experience you can have.
Do yourself a favour, pay more but go with somebody else.
...read more
2017-02-26 01:25:07
L.K.S. 7.6
Price just keeps going up and up for the same contract. Started out as $60/month.. now $75.75. That's over 25% increase.. Too much for my budget.
2017-02-25 07:11:39
JC 8.6
Speed is fairly consistent...I am reliably connected also. Price is good too, when combined with my 2Degrees mobile account.
Pros
Good price, and a largely NZ-owned company
Cons
My speed is fairly consistent, but some busy times push speed back
2017-02-25 06:38:24
WAYNE 2.2
Contacted these guys many times with no real results, didn't seem to be bothered blamed everything else they could rather than trying to help
Pros
none
Cons
see above
2017-02-23 04:08:58
Sheryl Counsell 10.0
Initial Connection didn't work, they were out the next day and made two trips to ensure we were operational. Great service, no problems with the connection speed. Moved to a rural area to new house, no cabling being put in, so they connected my property in Christchurch within a day. You rock! 2 Degrees!
Showing 171-175 of 180 items.
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